The Key to Seamless Telematics Installation
When it comes to fleet management solutions, a reliable and seamless telematics installation process is just as important as the telematics devices themselves. Unfortunately, many customers experience unnecessary frustrations with other providers due to hidden fees, poor communication, and subpar installations. At Safety Track, we pride ourselves on ensuring a seamless and transparent process that sets us apart from the competition.
The Hidden Costs of Installation
One of the most common complaints about other telematics providers is the unexpected fees that crop up during installation. Jamie Tundra shared, “They charge you $3800 for 1 hour of installation even though on the contract it states that there’s no install fees. They also put the shipping in my name and charge me $600 even though it says shipping is included. They are horrible, worse company I have ever dealt with.”
At Safety Track, we prioritize transparency. From the first consultation to the final installation, there are no surprises. This approach eliminates stress for our customers and ensures they receive the service they expect without hidden charges.
Flawless Installation, Every Time
Even when installation is included, poor execution can create lasting headaches. Tim described his experience with another provider: “The installation process is pretty cumbersome, however. We have had issues scheduling at times and also getting the cameras installed properly so they don’t create other issues with the vehicles.”
At Safety Track, our technicians are highly trained to handle installations with precision. We work around your schedule to minimize downtime and ensure all devices, including dash cams and GPS trackers, are installed correctly. Our streamlined process prevents vehicle interference and ensures that your fleet is operational as soon as possible.
A Customer-Centric Approach
Unlike competitors who may leave customers feeling unheard, Safety Track believes in proactive communication. Our support team works closely with your fleet managers to address concerns and provide updates throughout the installation process. This attention to detail fosters trust and ensures satisfaction long after the installation is complete.
To support our commitment to quality, we’ve partnered with industry-leading providers and adhere to best practices in telematics installation.
Why Choose Safety Track?
Safety Track stands apart by offering a combination of expertise, integrity, and seamless telematics installation. With us, fleet managers don’t have to worry about the challenges that plague other providers. Instead, they can focus on optimizing their operations with confidence, knowing their telematics solutions are installed correctly and without surprise fees.
Hannah Lang is a Social Media Marketing Specialist at Safety Track. She has her bachelor’s degree in Advertising and Public Relations from Grand Valley State University. With her passion for research, Hannah possesses a wealth of knowledge expanding across multiple industries and disciplines. Her efforts won her a Scholastic Art and Writing regional Gold Key award.